Frequently Asked Questions
Got more questions? Contact us!
How secure is UCF?
The University of Central Florida Public Safety and Police Department is a full-service law enforcement agency with arrest authority and is dedicated to "Public Safety and Security for the entire University." UCF currently employs 45 police officers, stationed on campus 24 hours a day in patrol cars, mountain bikes, motorcycles and on foot. UCF also provides a Student Escort Patrol Service (SEPS) for escorting students anywhere on campus during evening hours. Safety statistics are available via the Campus Police Department.
Does UCF provide health services?
Yes. The Student Health Center offers staffed physicians, registered nurses, pharmacists, and a full complement of other medical support personnel. All students who pay the health fee are entitled to the benefits provided through Student Health Services. A brochure outlining all of the services is available in the Student Health Center. For additional information see the Student Health Services website.
Do students have access to computer labs?
Yes. We have several computer labs on campus containing more than 600 computers. The computer labs contain both PC and Mac computers and some UNIX machines. To view a list of labs, please visit the UCF Library page on Campus Computer Labs.
How can I get to UCF?
The UCF Campus Map provides a plethora of options and directions for getting to the UCF Main Campus. Please visit their Directions page for more information.
How can I pay my student's tuition?
Tuition and other fees are compiled onto one fee invoice, which the student can access through myUCF. Charges can be paid online through the fee invoice page, by mail, in person, or through financial aid deferment. Please visit the Student Account Services website for more information about fee payment.
How can my student access Financial Aid?
There are a number of financial aid options for students, both through UCF and external sources. For comprehensive information on financial aid options available to students, please visit the Student Financial Assistance website.
How can I access my student's grades?
Once students enter college, their educational records are protected under FERPA. Only the student can access these records, including grades. For more information about FERPA, please visit the Registrar's Office website.
What if my student doesn't have a car?
UCF offers both on-campus shuttles and shuttles to off-campus locations, including 18 different apartment complexes as well as the Rosen and Lake Nona campuses. Shuttle routes, pick up times, and hours of operation can be found on the Parking Services website.
What is the UCF Card?
The UCF Card is your student's ID card. To obtain their card, students will need to visit the UCF Card Office. It can be used like a debit card for purchases on campus and at several UCF area restaurants. It can also be used to get into student activities such as UCF Athletics events, concerts, and various other activities.