FAQs



Have questions? We have answers? Explore each section below!

Orientation Reservations

Reservations for Spring 2025 Admits are open now! Click here to start the reservation process!

If you are receiving an error message while creating your Orientation account, it could be because of one of several reasons, or a combination of them:

  1. You might have recently been offered admission to the university and our Orientation database has not yet been updated with your information. this process can take up to two (2) business days following your admission notice and is done automatically.
  2. You might not have submitted your enrollment deposit yet. To confirm your acceptance to the university, all First Time in College (FTIC) students are required to submit an enrollment deposit of $200 through their Future Knights portal. Transfer students do not submit an enrollment deposit.
  3. You might have been admitted for a previous semester. If you were offered admission to the university for a semester that is not Spring 2025, and either did not enroll in classes or attend classes, you will have to reapply to the University of Central Florida for a new term. For more information, reach out to Undergraduate Admissions at (844) 376-9160.

If none of these apply to you, please reach out to our office so we can further assist and troubleshoot. You are more than welcome to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu).

Click here to start your Orientation Reservation!

Once you create an account, you will have access to a New Student Task List.

If you ever have questions about what you need to do before your Orientation session, you can always refer to your New Student Task List, which you can access once you create your Orientation account. Your task list is a list of action items that you need to complete as a new student at the university. These items must be completed BEFORE you select an Orientation date:

  • TASK 01: Access your UCF email
  • TASK 02: Contact Information
  • TASK 03: Acknowledge that you will submit Immunization Records (these don't need to be submitted before you make a reservation, but you must acknowledge you understand they must be submitted before your actual Orientation date!)
  • TASK 04: Acknowledge that you will finalize Your Admissions File (final documents don't need to be submitted before you make a reservation, but you must acknowledge you understand they must be submitted before your actual Orientation date!)

You can log back into your account by clicking HERE!

When you come to Orientation, you'll need to access your account in order to check into the program so we also encourage you to save or have easy access to your login information.

We strongly encourage students to sign up for the earliest Orientation session that works for them! It is important to note that our reservation system is set up to only show students the Orientation dates that are applicable to them based on their term of entry, their student type, and/or other student data related to admissions status.

Additionally, FYE will continue releasing Orientation dates on a rolling basis based on demand. We encourage you to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) if you have any additional questions or concerns pertaining to dates and date selection. As Orientation is mandatory and only offered on certain days, it is important to resolve any issues as soon as possible. 

Once reservations open, you will have access to a New Student Task List.

If you ever have questions about what you need to do before your Orientation session, you can always refer to your New Student Task List, which you can access once you create your Orientation account. Your New Student Task List is a list of action items that you need to complete as a new student at the university. These items must be completed BEFORE you select an Orientation date:

  • TASK 01: Access your UCF email 
  • TASK 02: Contact Information
  • TASK 03: Acknowledge that you will submit Immunization Records (these don't need to be submitted before you make a reservation, but you must acknowledge you understand they must be submitted before your actual Orientation date!)
  • TASK 04: Acknowledge that you will finalize Your Admissions File (final documents don't need to be submitted before you make a reservation, but you must acknowledge you understand they must be submitted before your actual Orientation date!)

Once these items are complete, you will be able to begin your Orientation reservation!

We strongly encourage students to create their reservation for the earliest Orientation date available to them. Our reservation system is set up to only show students the Orientation dates that are applicable to them based on their term of entry, their student type, and/or other student data related to admissions status.

In addition, FYE will continue to release Orientation dates on a rolling basis based on demand. We encourage you to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) if you have any additional questions or concerns pertaining to dates and date selection.

Pre-Orientation

If they are having issues logging in, make sure you have done the following:

  • Created a STUDENT account
  • Manually typed in your UCFID (not copying and pasting)
  • Used your UCF email account (the one ending in @ucf.edu) to log in
  • If password related: you can reset it and the email will be sent to your UCF email account.

If you need any additional help, feel free to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) - we are happy to help!

When you log into your Orientation reservation, you will see your New Student Task List. Once you have completed your Orientation reservation (including submitting payment), your New Student Task List will unlock a task related to Pre-Orientation. This task will have the link to access your Pre-Orientation.

Please make sure to select STUDENT on the login page and then use your UCFID and UCF email (the one ending in @ucf.edu) to finish the process. If you are having any issues with your UCFID, make sure you are manually typing in the numbers rather than using copy/paste. You can then used your preferred name when creating an account.

Please note: your Pre-Orientation account is separate from your Orientation reservation, as well as myUCF.

Pre-Orientation is an online course with information to help you prepare for your transition to UCF and your official Orientation experience. It has sections on:

  • Academics at UCF
  • Knights' Campus Support
  • Knights Life
  • Money Matters
  • Knights' Rights
  • Your Next Steps

IMPORTANT: This must be completed at least three (3) business days before a student’s scheduled in-person Orientation date. Failure to complete Pre-Orientation in a timely manner prior to Orientation may result in needing to reschedule.

Student Orientation

First Time in College (FTIC) Orientation: Lunch is provided for all reserved attendees, both students and family/guest members. 

Transfer Orientation: Lunch is provided for all registered attendees, both students and family/guest members. 

No, overnight accommodations are not offered for students attending Spring 2025 Orientation dates. Students and any family members/guests attending Family & Guest Orientation are responsible for their own off-campus accommodations.

If you are a First Time in College (FTIC) student, you are required to take the Math Placement Test. It should be completed before Orientation, otherwise, issues will occur with academic success coaching. 

We understand that some incoming FTIC students may have already earned college-level math credits through accelerated options such as AP/IB/dual enrollment. However, as an FTIC student, according to the University Testing Center (who administers the test) and university policy, you must still take the UCF Math Placement Test.

One example of why this is important is because it’s common for students to change their major after entering UCF. A student may change their major to one that requires higher level math at which time having taken the Math Placement Test will now benefit them. The only section required is the algebra practice test and algebra test. Students will not be required to retake any classes for which they have already earned appropriate college-level math credit. There are no exceptions and there is not an “opt-out” option.

First Time in College (FTIC) Orientation on December 9 and December 10, 2024: On Day 1, students must be present from the start of the orientation (Check-In starts at 10:00am) until the end of Orientation (Money Matters presentation ends at 5:00pm).

On Day 2, students must be present through the Course Registration period of the schedule and until they enroll to their classes with their designated academic college’s Academic Success Coaches. After class enrollment, students must complete the official Orientation Checkout Survey and only then will be allowed to leave. This can be as late as 4:30pm.

See the full schedule here: https://fye.sdes.ucf.edu/ftic-orientation/.


First Time in College (FTIC) Orientation on January 2, 2025: On Day 1, students must be present from the start of the orientation (Check-In starts at 9:00am) through the Course Registration period of the schedule and until they enroll to their classes with their designated academic college’s Academic Success Coaches. After class enrollment, students must complete the official Orientation Checkout Survey and only then will be allowed to leave. This can be as late as 5:00pm

See the full schedule here: https://fye.sdes.ucf.edu/ftic-orientation/.


Transfer Orientation: Students must be present from the start of the orientation (Check-In starts at 9:00am) until the end of Orientation, which is Course Registration (enrolling in their classes with their designated academic college’s Academic Success Coaches). After class enrollment, students must complete the official Orientation Checkout Survey and only then will be allowed to leave. This can be as late as 4:30pm.

See the full schedule here: https://fye.sdes.ucf.edu/transfer-student-orientation/

 

We strongly encourage students who are interested in changing their major to do so PRIOR to attending Orientation. The reason being: we want to make sure you are meeting with the correct academic college and Academic Success Coach(es) during your session and are registering for the correct classes pertaining to the major you want to pursue. In addition, your major is also associated with either UCF's main campus, Downtown, or Rosen. Each campus has partial or full Orientation programming on their respective campuses, so we want to ensure you go the right place on the right day!

To change your major, follow the directions here: https://registrar.ucf.edu/change-of-major/

Please note that major changes are not processed immediately and can take some time. In order to see the Academic Success Coach(es) of your NEW major at Orientation, your major change must be processed at least 3 days prior to your Orientation date. We strongly encourage you to begin this process as early as possible.

Yes! After Orientation, you should refer to your New Student Task List in your Orientation reservation to see what needs to be completed following your in-person Orientation session! These mandatory tasks will support your arrival at UCF and ensure you can be successful as a new Knight.

Of course! We offer an optional Family & Guest Orientation program for all family members, guests, or supporters who would like to attend.

The Family & Guest Orientation is a separate but simultaneous program that will take place on the same day(s) and general times as students' Orientation and provides family and supportive others the opportunity to learn from and ask questions of university staff and administrators, current students, and other families. 

An official reservation is required and limited for this programming and can be done when a student is making their own Orientation session reservation. Additionally, all attendees of the Family & Guest Orientation must pay an Orientation cost.

Read more about the Family & Guest Orientation here: https://fye.sdes.ucf.edu/parent-family-or-supporter-orientation/.

Once you create your Orientation reservation, you will be able to refer to your New Student Task List to see what needs to be completed prior to attending your in-person Orientation session! 

Some things include:

  • Completing Pre-Orientation (no less than 3 days before your Orientation date)
  • Completing your academic college's Webcourse (not applicable to all colleges; if applicable to your academic college, you will receive this information 3 weeks out from your Orientation date)
  • Uploading your ID Card picture (no less than 7 days before your Orientation date)
  • Learn your Orientation Leader and Team Name (available to review 3 days before your Orientation date)
  • Review the "Before Orientation" reminders

During Orientation, students will do a number of things:

  • Understand UCF's academic expectations and their responsibility for their own academic experience;
  • Become aware of UCF's institutional expectations and traditions;
  • Experience intentional social opportunities that will establish peer-to-peer relationships and ensure they know where to go to continue establishing relationships beyond Orientation;
  • Work with Academic Success Coaches and other academic college officials to plan out a class schedule, register for classes, and learn about their respective academic college’s organizational structure;
  • Learn about the various services and resources UCF provides and how to utilize them to have the best first year experience; and
  • HAVE FUN!

For the best experience we recommend that you bring:

  • Photo ID
  • Umbrella
  • Notepad and pencil
  • Jacket or sweater (our spaces can get chilly!)
  • For students only: Any documents you need in order to complete any campus business or to discuss with your Academic Success Coach
  • For students only: a laptop or personal computer (for when it's time to register for courses!)

We also recommend that you wear comfortable shoes you can walk in – you’re about to be busy!

Before arriving, make sure to put your Orientation Parking Permit in your car's dashboard. This will be linked in your Orientation Reservation Confirmation email and again prior to the event as well.

A few important things to know about parking at UCF:

  • Back-in parking is not permitted; please park nose-in.
  • The Orientation parking permit is only valid in student parking (labeled with green signs); parking in a parking spot or an area designated for faculty or staff will result in a citation from Parking & Transportation Services.

If you reserved a family member or guest for the Family & Guest Orientation program, they will receive the parking permit in their Orientation Reservation Confirmation email and again prior to the event as well.

Students and families attending First Time in College (FTIC) or Transfer Orientation for Spring 2025 are asked to park in Parking Garage A, located at 12491 University Blvd, Orlando, FL 32816

Family & Guest Orientation

No. Guests (parents, siblings, friends, etc.) who are attending the Family & Guest Orientation program are responsible for arranging their own off-campus accommodations.

In addition, no overnight accommodations are offered for students attending Spring 2025 Orientation dates.

UCF Parent and Family Portal

Join the UCF Parent and Family Portal, the official site for supporters to learn about campus news, upcoming events, and deadlines, and engage with other supporters of UCF Students.  The best part? It's all geared toward your interests! Join now by visiting: https://ucf.campusesp.com/users/sign_in   

Family Weekend

Family Weekend occurs every Fall semester and is a great time to reunite with your student, visit campus, and explore all that UCF has to offer! You can read more about Family Weekend here: https://fye.sdes.ucf.edu/familyweekend/

Parent & Family Philanthropy Council

You may also be interested in the Parent & Family Philanthropy Council: https://www.ucffoundation.org/parent-council

Yes! While the Family & Guest Orientation program is designed for adult support systems of students, we know sometimes it is hard to find childcare and siblings might need to join. Anyone ages 10 and above will need to pay the Family & Guest Orientation cost, but anyone under the age of 10 is free to join. If you choose to bring a sibling/child who is 10 years or older, please make sure your student adds them to their official Orientation reservation.

UCF’s Family & Guest Orientation is offered for support systems of both first time in college (FTIC) and transfer students. The program for each is centered around providing parents, families, and guests important information about UCF’s processes, policies, and campus resources. You will have time to meet university staff, ask questions, and tackle any “to-do” list items before your student begins classes at UCF. The separate but simultaneous program will be structured around various presentations and group conversations, all related to setting you and your student up for success as you begin the transition to the UCF family.

Yes, UCF offers an in-person Family & Guest Orientation that is separate but simultaneous to the student Orientation program. Dates are able to be selected via the student's Orientation account when reservations open Tuesday, October 15, 2024 at 9:00am EST.

UCF’s Family & Guest Orientation is a separate but simultaneous program offered for support systems of both first time in college (FTIC) and transfer students.

Please note: due to physical space capacities, there is a limit to the number of reserved spots for families and guests at each Orientation date. Seats are available on a first-come, first-served basis according to when payment is received.

FTIC (First Time in College) Orientation dates can be found here.

Transfer Orientation dates can be found here.

Acceptable forms of payment are checks, money orders, and most major credit cards. Students can review their account and make an online credit card or e-check payment via our secure website, my.ucf.edu.

Forms of Payment:

  • MasterCard, American Express, and Discover are accepted with a 2 percent convenience fee.
  • Visa is not accepted.
  • E-check payments may be made without a convenience fee.
  • Checks may be mailed or dropped off at payment locations.

Mail payments to the following:

University of Central Florida
Student Account Services
ATTN: Payment Processing
P.O. Box 160115
Orlando, FL 32816-0115

Address overnight mail (FedEx, UPS, etc.) to the following:

University of Central Florida
Student Account Services
ATTN: Payment Processing
4365 Andromeda Loop North
Millican Hall, Room 109
Orlando, FL 32816-0115

Acceptable forms of payment are checks, money orders, and most major credit cards. Orientation payment must be received prior to reserving your seat in your desired Orientation session. Seats are available on a first-come, first-served basis according to when payment is received. Reservation requests will only be processed once payment is received.

Forms of Payment:

  • Visa, MasterCard, American Express, and Discover are accepted with a $1 convenience fee.
  • Checks may be mailed to University of Central Florida with the student’s UCFID listed in the Memo line.

Mail payments to the following:

University of Central Florida
First Year Experience
ATTN: Payment Processing
P.O. Box 163240
Orlando, FL 32816-3240

We encourage people who will be support systems for students as they start at UCF to come to Family & Guest Orientation. This can be parents, grandparents, aunts, uncles, neighbors down the street, etc. – we know every family looks different, so whoever makes sense for your student is welcome! We can't wait to meet you!