If you are receiving an error message while creating your Orientation account, it could be because of one of several reasons, or a combination of them:
If none of these apply to you, please reach out to our office so we can further assist and troubleshoot. You are more than welcome to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu).
If you ever have questions about what you need to do before your Orientation session, you can always refer to your New Student Task List, which you can access once you create your Orientation account. Your task list is a list of action items that you need to complete as a new student at the university. These items must be completed BEFORE you select an Orientation date:
Other tasks that must be completed before you attend orientation, but can be completed after you reserve include:
We strongly encourage students to sign up for the earliest Orientation session that works for them! It is important to note that our reservation system is set up to only show students the Orientation dates that are applicable to them based on their term of entry, their student type, and/or other student data related to admissions status.
Additionally, FYE will continue releasing Orientation dates on a rolling basis based on demand. We encourage you to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) if you have any additional questions or concerns pertaining to dates and date selection. As Orientation is mandatory and only offered on certain days, it is important to resolve any issues as soon as possible.
If you ever have questions about what you need to do before your Orientation session, you can always refer to your New Student Task List, which you can access once you create your Orientation account. Your New Student Task List is a list of action items that you need to complete as a new student at the university. These items must be completed BEFORE you select an Orientation date:
Once these items are complete, you will be able to begin your Orientation reservation!
We strongly encourage students to create their reservation for the earliest Orientation date available to them. Our reservation system is set up to only show students the Orientation dates that are applicable to them based on their term of entry, their student type, and/or other student data related to admissions status.
In addition, FYE will continue to release Orientation dates on a rolling basis based on demand. We encourage you to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) if you have any additional questions or concerns pertaining to dates and date selection.
If they are having issues logging in, make sure you have done the following:
If you need any additional help, feel free to reach out to our office via phone (407-823-5105) or email (fye@ucf.edu) - we are happy to help!
When you log into your Orientation reservation, you will see your New Student Task List. Once you have completed your Orientation reservation (including submitting payment), your New Student Task List will unlock a task related to Pre-Orientation. This task will have the link to access your Pre-Orientation.
Please make sure to select STUDENT on the login page and then use your UCFID and UCF email (the one ending in @ucf.edu) to finish the process. If you are having any issues with your UCFID, make sure you are manually typing in the numbers rather than using copy/paste. You can then used your preferred name when creating an account.
Please note: your Pre-Orientation account is separate from your Orientation reservation, as well as myUCF.
Pre-Orientation is an online course with information to help you prepare for your transition to UCF and your official Orientation experience. It has sections on:
First Time in College (FTIC) Orientation:
Transfer Orientation: Breakfast and lunch are provided for all registered attendees, both students and family/guest members.
Yes, overnight accommodations are being offered for First Time in College (FTIC) students who are attending Orientation in May, June, or July. Students can select this option when they are making their Orientation reservation.
No overnight accommodations are offered to the following groups:
The above groups are responsible for arranging their own off-campus accommodations.
FTIC students who have a major at UCF Downtown and will attend Orientation on the Main Campus Day 1 and then be at the Downtown campus on Day 2 will have the option to opt-into overnight accommodations on the Main Campus.
If you are a First Time in College (FTIC) student, you are required to take the Math Placement Test. It should be completed before Orientation, otherwise, issues will occur with academic success coaching.
We understand that some incoming FTIC students may have already earned college-level math credits through accelerated options such as AP/IB/dual enrollment. However, as an FTIC student, according to the University Testing Center (who administers the test) and university policy, you must still take the UCF Math Placement Test.
One example of why this is important is because it’s common for students to change their major after entering UCF. A student may change their major to one that requires higher level math at which time having taken the Math Placement Test will now benefit them. The only section required is the algebra practice test and algebra test. Students will not be required to retake any classes for which they have already earned appropriate college-level math credit. There are no exceptions and there is not an “opt-out” option.
First Time in College (FTIC) Orientation: On Day 1, students must be present from the start of the orientation (Check-In starts at 9:15am) until the end of Orientation (the last presentation will wrap up at 3:45pm). However, after the last presentation, there might be a required meeting for a program/population you are a part of, and there will also be optional opportunities we strongly encourage students to engage with in order to get the most from their experience.
On Day 2, students must be present through the Course Registration period of the schedule and until they enroll to their classes with their designated academic college’s Academic Success Coaches. After Course Registration, students must complete the official Orientation Checkout Survey and only then will be allowed to leave. This can be as late as 12:30pm. However, there might be a required meeting for a program/population you are a part of following Course Registration.
See the full schedule here: https://orientation.ucf.edu/freshman/
Transfer Orientation: Students must be present from the start of the orientation (Check-In starts at 9:00am) until the end of Orientation, which is Course Registration (enrolling in their classes with their designated academic college’s Academic Success Coaches). After class enrollment, students must complete the official Orientation Checkout Survey and only then will be allowed to leave. This can be as late as 4:45pm.
See the full schedule here: https://orientation.ucf.edu/transfer/
We strongly encourage students who are interested in changing their major to do so PRIOR to attending Orientation. The reason being: we want to make sure you are meeting with the correct academic college and Academic Success Coach(es) during your session and are registering for the correct classes pertaining to the major you want to pursue. In addition, your major is also associated with a campus: UCF's main campus or Downtown. Each campus has partial or full Orientation programming on their respective campuses, so we want to ensure you go the right place on the right day!
To change your major, follow the directions here: https://registrar.ucf.edu/change-of-major/
Please note that major changes are not processed immediately and can take some time. In order to see the Academic Success Coach(es) of your NEW major at Orientation, your major change must be processed at least three (3) days prior to your Orientation date. We strongly encourage you to begin this process as early as possible.
Yes! After Orientation, you should refer to your New Student Task List in your Orientation reservation to see information about Post-Orientation. These mandatory tasks will support your arrival at UCF and ensure you can be successful as a new Knight!
Of course! We offer an optional Family & Guest Orientation program for all family members, guests, or supporters who would like to attend.
The Family & Guest Orientation is a separate but simultaneous program that will take place on the same day(s) and general times as students' Orientation and provides family and supportive others the opportunity to learn from and ask questions of university staff and administrators, current students, and other families.
An official reservation is required and limited for this programming and can be done when a student is making their own Orientation session reservation. Additionally, all attendees of the Family & Guest Orientation must pay an Orientation cost.
Read more about the Family & Guest Orientation here: https://orientation.ucf.edu/parents-and-guardians/
Once you create your Orientation reservation, you will be able to refer to your New Student Task List to see what needs to be completed prior to attending your in-person Orientation session!
Some things include:
During Orientation, students will do a number of things:
For the best experience we recommend that you bring:
We also recommend that you wear comfortable shoes and clothes – you’re about to be busy!
Students and families attending First Time in College (FTIC) or Transfer Orientation for Summer/Fall 2025 are asked to park in Parking Garage B or Parking Lot B9. Before arriving, make sure to put your Orientation Parking Permit in your car's dashboard. This will be linked in your Orientation Reservation Confirmation email and again prior to the event as well.
A few important things to know about parking at UCF:
If you reserved a family member or guest for the Family & Guest Orientation program, they will receive the parking permit in their Orientation Reservation Confirmation email and again prior to the event as well.
No. Guests (parents, siblings, friends, etc.) who are attending the Family & Guest Orientation program are responsible for arranging their own off-campus accommodations.
In addition, no overnight accommodations are offered for the following students over Summer/Fall 2025 Orientation sessions:
UCF Parent and Family Portal
Join the UCF Parent and Family Portal, the official site for supporters to learn about campus news, upcoming events, and deadlines, and engage with other supporters of UCF Students. The best part? It's all geared toward your interests! Join now by visiting: https://ucf.campusesp.com/users/sign_in
Family Weekend
Family Weekend occurs every Fall semester and is a great time to reunite with your student, visit campus, and explore all that UCF has to offer! Family Weekend 2025 will be Friday, September 5 through Sunday, September 7! You can read more about Family Weekend here: https://fye.sswb.ucf.edu/familyweekend2025/
Parent & Family Philanthropy Council
You may also be interested in the Parent & Family Philanthropy Council: https://www.ucffoundation.org/parent-council
Yes! While the Family & Guest Orientation program is designed for adult support systems of students, we know sometimes it is hard to find childcare and siblings might need to join. Anyone ages 10 and above will need to pay the Family & Guest Orientation cost, but anyone under the age of 10 is free to join. If you choose to bring a sibling/child who is 10 years or older, please make sure your student adds them to their official Orientation reservation.
UCF’s Family & Guest Orientation is offered for support systems of both first time in college (FTIC) and transfer students. The program for each is centered around providing parents, families, and guests important information about UCF’s processes, policies, and campus resources. You will have time to meet university staff, ask questions, and tackle any “to-do” list items before your student begins classes at UCF.
The separate but simultaneous program will be structured around various presentations and group conversations, all related to setting you and your student up for success as you begin the transition to the UCF family.
Yes, UCF offers an in-person Family & Guest Orientation that is separate but simultaneous to the student Orientation program. Dates are able to be selected via the student's Orientation account when reservations open Thursday, March 27 at 9:00am EST.
UCF’s Family & Guest Orientation is a separate but simultaneous program offered for support systems of both first time in college (FTIC) and transfer students.
Please note: due to physical space capacities, there is a limit to the number of reserved spots for families and guests at each Orientation date. Seats are available on a first-come, first-served basis according to when payment is received.
FTIC (First Time in College) Orientation dates can be found here.
Transfer Orientation dates can be found here.
Acceptable forms of payment are checks, money orders, and most major credit cards. Students can review their account and make an online credit card or e-check payment via our secure website, my.ucf.edu.
Forms of Payment:
Mail payments to the following:
University of Central Florida Student Account Services ATTN: Payment Processing P.O. Box 160115 Orlando, FL 32816-0115
Address overnight mail (FedEx, UPS, etc.) to the following:
University of Central Florida Student Account Services ATTN: Payment Processing 4365 Andromeda Loop North Millican Hall, Room 109 Orlando, FL 32816-0115
Acceptable forms of payment are checks, money orders, and most major credit cards. Orientation payment must be received prior to reserving your seat in your desired Orientation session. Seats are available on a first-come, first-served basis according to when payment is received. Reservation requests will only be processed once payment is received.
University of Central Florida First Year Experience ATTN: Payment Processing P.O. Box 163240 Orlando, FL 32816-3240
Look no further!
Click HERE to view the Family & Guest Spring 2025 In-Person Orientation schedules.
And just in case: click HERE to view the student schedules per student type.
We encourage people who will be support systems for students as they start at UCF to come to Family & Guest Orientation. This can be parents, grandparents, aunts, uncles, neighbors down the street, etc. – we know every family looks different, so whoever makes sense for your student is welcome! We can't wait to meet you!